Perfect Your Business Handshake
by Beverly West | Monster Contributing Writer
Communicating confidence and reliability is essential to the success of any business. And since administrative assistants are often on the front lines of a company’s public image, knowing how to make a good first impression is one of the unspoken but fundamental parts of their jobs.
Whether you’re interacting with a customer, your boss or a colleague in another company, a confident, well-executed handshake is one of the best business skills you can cultivate to ensure that each new encounter gets off on the right foot — and that you are representing yourself and your company positively.
Anatomy of a Perfect Handshake
A handshake is “an opportunity to establish rapport and positive chemistry,” suggests Dana May Casperson in Power Etiquette: What You Don’t Know Can Kill Your Career. “An immediate bond develops from the touch of a hand that sets the tone for conversation and future business association.”
While a handshake might seem a fairly simple and straightforward gesture, there are nuances involved with this highly psychological social ritual. These expert tips will help you ensure that your handshake is communicating what you want it to:
Get the Timing Right: Shake hands whenever you are introduced to someone, whenever you introduce yourself to someone, and whenever you say goodbye, says Casperson.
Speak Up: Say something when you shake hands, suggests Casperson. You can acknowledge the person’s name and say, “It’s very nice to meet you, Mr. Jones” or “Good to see you again.”
Get a Grip: Your grip speaks volumes, say Peter and Peggy Post in The Etiquette Advantage in Business: Personal Skills for Professional Success. A limp one suggests hesitance or mousiness, while a bone cruncher can seem overly enthusiastic or domineering. A medium-firm grip conveys confidence and authority.
Dry Your Palms: Nobody likes clammy hands, says Jennifer Star, copresident of The Jennifer Group, a New York City-based recruiting firm specializing in administrative support staff. Sweaty palms communicate nervousness, which can subconsciously make people feel like you’ve got something to hide. Star suggests carrying Kleenex or liquid baby powder to rub on your palms before shaking hands.